Erlang C calculator, call center workforce management

 
 
 
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schedule24: which edition is right for you?

Schedule24 is available in two editions. Compare features and order the edition that meets your requirements.

Product Features Standard Professional
Number of employees
25 Unlimited
Application environment    
Microsoft Office 2003 User Interface
Designed for Windows XP
Multi User Access with Windows file sharing
Schedule Work Area    
Continuous scheduling calendar
Rotating Shift Rosters
Schedule Templates
 
Schedule Wizard
Multiple schedule layouts
Working hours view
Budget cost view
 
Department view
 
Schedule team view
 
Extended personnel sort by view
12 hour (AM/PM) or 24 hour (military time)
Shift Editing Toolbar
Continuous and Split shifts
Shift descriptions
Multiple Breaks
 
Multiple Assignments
Unavailability Scheduling
Vacation scheduling and entitlement tracking
 
Memo and Note attachments
Automatic assignment and unavailability conflict checking
Personnel Manager    
Staff names and contact
Personal Information
 
Personal Address
Business Address
 
Training Records
 
Service Records
 
Budget
 
Monitoring and Analysis    
Staff availability count by Shifts
Staff availability count by Shifts and Job Title
 
Work hours by Shifts and Job Title
 
Budget costs by Shifts and Job Title
 
Staff distribution profiling
Sub-group distribution profiling
 
Color mapping
Staff level indicators
 
Dynamic work hours display
Dynamic budget cost display
 
Schedule Designer  
Design Wizard
 
Team Manager    
Schedule design management
 
Personnel HR records
 
Printing and Publishing    
Weekly schedules (forward planning)
Day schedules (detailed formatting)
Personnel contact information
Personnel HR records
 
Email    
Application files as attachments
Schedules, assignments and unavailability as email content
 
Web Publishing    
Weekly schedules
Daily schedules
 
Personnel information
 
Statistical Reporting    
Individual, Job Title and Teams
 
Assignments, Unavailability and Working hours
 
Advanced Reporting    
Staff working hours breakdown by Individual, Job Title and Department
 
Staff breakdown costs by Individual, Job Title and Department
 
Time and Attendance Reports
 
Vacation and Holiday status by individual, Job Title and Department
 
Export to PDF, Excel, Word, and XML
 
HR contact lists by individual, Job Title and Department
 
Importing    
Personnel Information (from existing schedules)
Personnel Information CSV (Comma Separated Value)
 
Import script from other applications including MYOB and QuickBooks
 
Exporting    
Schedule content as CSV (Comma Separated Value)
 
Export script to other applications including MYOB and QuickBooks
 
Schedule content as CSV (Comma Separated Value)
 
Microsoft Access
 
Microsoft Excel
 
Security    
Password file protection
 
Archiving Wizard
 
Help    
Comprehensive context sensitive help files
Instructional movies
Helpdesk Support
Software maintenance and updates
Additional on-line resources
 

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