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workforce
management, without a big-ticket price.
cc-Modeler Professional
workforce management software simplifies
workforce
planning,
scheduling and performance analysis in your call center -
no matter whether it is large or small.
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It
allows you to identify call center staffing requirements
for each day and period throughout the day
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It
shows the agents and shifts needed and provides extensive
analysis of performance based on defined service level
goals
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cc-Modeler
workforce management software handles multiple shifts and
planned breaks, so that you
can optimize agent schedules
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It simplifies forecasts and investigating
various scenarios - such as the impact of an additional 5%
of calls
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You
can model projects in advance, such as a telemarketing
drive or a new product rollout
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cc-Modeler
helps you improve rostering, increase agent utilization
and reduce costs.
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Take
a 4-minute animated tour of this
workforce management tool now
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cc-Modeler
Professional
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cc-Modeler 'Professional' is
now available for just $89.
More details
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Customer
Quotes
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"Congratulations
on a sensational
product. I wish
I'd found this
tool long ago".
"Incredible
product and the
price is
phenomenal"
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